Manila, Philippines: A reputed business process outsourcing( BPO) solutions provider in Philippines named eTelecare Global Solutions will offer a customer care services to the subscribers of major online dating forum.
The president and chief executive John Harris said that, the company would provide BPO services like billing inquiry,acquisition,technical support,profile management and customer retention. The identity of online company was not disclosed.
This online dating company has millions of subscribers all the world who live in many countries and speak many different languages. Harris said that the, company plans to invest in process, technology and people. eTelecare Global Solutions intends to create real and sustainable value for this client. It would an opportunity to expand their relationship globally.
eTelecare has its delivery centres in United States,Philippines,Nicaragua and South Africa. Presently the company has plans to expand its business in Cape Town. The company has opened up its delivery centres in South Africa to provide services to the Europeans, North Americans and to the in- country clients in English, French,Dutch,German,Portuguese,Italian and other European clients.
Harris also added that,eTelecare was selected to deliver high quality services, achieve performance level and subscriber retention rates compared to the internal service centres.
Monday, June 8, 2009
BPO Solutions For Online Dating Forum !
Posted by Alex Carlson at 8:08 PM
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