The use of professional networks is an up and coming tool for B2B lead generation. Professionals across the globe are steadily signing up for professional networking websites like LinkedIn and Xing. Their aim is to stay in touch with colleagues and co-workers from the past and also the present. The network helps them source for jobs, share ideas and also take part in meaningful discussions about their professional. Call center agents can interact with the decision makers of business firms. Talking strictly in a professional manner, they can convince them as to why they need the telemarketing services of the BPO unit.
B2B lead generation is a tad difficult than the usual sales lead generation that the outbound call center agents does. In this process, the call center agents have to be careful about what they are writing and talking about. Because they are dealing with top-notch business executives, any error in pitching for telemarketing projects can be the reason why you missed out on the deal. Trying too hard to seal it off will also come across as desperate. You have to strike a fine balance between being laid back and too aggressive. Follow up your emails with phone calls and keep the lead warm, advises experts.
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