According to the reports by Market Vista: Q2 2009 on global outsourcing, the outsourcing transaction volume increased by 10 percent globally in the second quarter as compared to the first quarter this year. These reports were issued after the contracts being signed by the financial services and manufacturing firms.
Everest Research Institute, the global outsourcing and offshoring activity serves as a central source of independent and objective strategic intelligence and actionable insight for leading corporations, technology providers, suppliers and investors in the global outsourcing and offshoring market place.
During the second quarter of the fiscal year, out of 30, 13 offshore call centres were established in Asia. In the same period, the transaction volume in Asia-Pacific, Middle East, Africa, Latin America increased by 25 percent Nikhil Rajpal, Principal, Global Services said that, there has been significant increase in market as compared to Q1 2009 in terms of transaction signings and captive set ups.
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