IBM’s BPO package for an Indian Co-operative bank

The technology giant IBM is in news these days. This time round the company has managed to bag a 10 year business process outsourcing contract from a well known Indian co-operative bank, Sardar Bhiladwala Pardi People. Under this contract, IBM is entitled to offer some of their well known IT services such as server management services, security and networking management services, database management services, back up and more.

Neeraj Sharma, the director of IBM’s integrated technology services in India making an official announcement acknowledged their new contract to serve Sardar Bhiladwala Pardi People co-operative bank. In the director’s word, their advanced services would definitely allow the bank to serve its customer in a better way.

Apart from this, IBM has also announced to offer its high quality customer care services to the bank working on diverse areas while at work to bring about improved services and ensured quality. As per the deal, the bank has managed to hire the high quality IBM services at a very competitive price and for IBM it’s just another technology service contract.