It’s the last minute preparation going on in Shanghai. The City of Shanghai is all set to start with the Expo 2010. This major event welcomes tourists from all over the world. Keeping in view of the total number of foreign visitors to be present at this mega event, Shanghai has launched a host of multi-lingual call center services.
An estimated report shows more than 3.5 million foreign tourists will make way to visit the 2010 Expo. Major countries to participate in this event include Europe, United States, Japan and Korea. To ease out the language problems, Shanghai Tourism Bureau has started with a 24-hour multi-lingual call center service.
It is expected that the Shanghai multi-lingual call center service will work out to be another potential outlet to get right assistance in times of need. With language assistance for more than 17 different languages, tourists will be able to gain information on major areas. These include health care, education, transport, travel and entertainment.
In words of Chen Ye, the international call center services have been growing rapidly. Chen working for international hotline for 2 years or so said that the agents are responsible for holding 2,000 calls on a given average. In addition to this, Chen said that official Expo platform responsible for the foreign languages offer emergency information inquiries and language translation services.
Language problems will no longer be a barrier to enjoy the charm of the largest Shanghai expo that welcomes more than 3.5 million of foreign tourists. Please share your inputs regarding this post. Your views are welcome.
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