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Saturday, May 16, 2009
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I was observing the social media lead generation campaigns of a BPO firm with interest. They had company profiles on Facebook and Twitter. T... -
After accommodating the fringe manpower like housewives and retired professionals, call centers are now on their way to bring the disabled i...
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All BPO companies look forward to provide efficient customer support services as their entire business revolve around it. The services off... -
Kolkata: Tech Mahindra, the new owner of tainted Satyam Computer Services, is planning to start a brand new 1000-seater BPO unit at the pl...
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A delighted customer differs from a satisfied customer in many ways. Satisfaction comes when the customer’s expectations are fulfilled, whil... -
If you think that telemarketing services are not being sought by the businesses any more, you are wrong. The telemarketing call center compa... -
A call center is place where calls are made and received to potential customers. The calls that are received from customers are known as in... -
Budgets are important in lead generation. Before your outbound call center agents start working, you have to finalize what kind of money you... -
Gartner, the IT research and advisory firm has estimated that the business process outsourcing (BPO) market in India will record a 25 percen... -
Human resource managers who handle the recruitment of BPO agents feel that jobs at the call center offer more than just what their job prof...
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