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Saturday, May 16, 2009
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The rise of the cloud call centers is an important phase in the history of the BPO sector. Cloud call center units can be run without a prop... -
Medical transcription is also known as MT and it is related to health profession. It deals in the process of transcription and converting vo... -
Call centers are set up to expedite the process of customer service in BPO units. A call center agent acts as an interface between the custo... -
It’s time now for the BPO units to control the amount of bulk messages that they send out to prospective and existing customers. The Federal... -
Cold calling is the traditional way of conducting lead generation. However, with the times, the other alternative methods, like online sales... -
According to the reports by Market Vista: Q2 2009 on global outsourcing , the outsourcing transaction volume increased by 10 percent globall...
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A call center is place where calls are made and received to potential customers. The calls that are received from customers are known as in... -
All BPO companies look forward to provide efficient customer support services as their entire business revolve around it. The services off... -
Manila, Philippines: A reputed business process outsourcing( BPO) solutions provider in Philippines named eTelecare Global Solutions will ... -
Telemarketing scams are on the rise. After a Florida-based call center company had to pay colossal damages to do-not-call enlisted callers t...
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