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Saturday, May 16, 2009
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The rise in the volume of call center job requirements has made it necessary to provide the right training and education required to succe...
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There are many organizations that do not realize the worth of shrinkage and also tend to underestimate the sheer volume of shrinkage. The of... -
A business always look for ways to increase their sales, customer base and return on investment (ROI); for this to happen, it is crucial to ... -
If you are a team leader or a HR manager with a call center, you will be able to relate to this. If you are not working in the BPO sector in... -
The Filipino government is faced with a bill that ensures the protection of the labor rights of the call center employees. BPO is the prefer... -
Social media networks are fulfilling the needs of the BPO in more ways than one. Firms are increasingly using Facebook and Twitter for lead ... -
Any well-known call center service provider these days offer quality market research and market survey services. This is directed to gather... -
According to a study made by AT Kearney, Ghana tops in business processing outsourcing in Africa. After seven years of dealing with IT proje...
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The Indian BPO companies that grew at a blistering rate of 30-32 percent for many years have almost halved to growth rate of 16.3 percent i...
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Mobile applications development is not an option for most call centers. To build up a mobile app for a simple phone needs superior technolog...
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