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Saturday, May 16, 2009
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The technology giant IBM is in news these days. This time round the company has managed to bag a 10 year business process outsourcing cont...
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Your pets can receive the benefits of call center services! The ones on the move are calling up numbers of veterinary clinics in droves. Un... -
No wonder how efficient and qualified your answering service team is, that is not enough! Brands cannot expect their customer service to be ... -
Premier BPO firms of the current date are engaged in offering order taking services. The order taking services have emerged as a great inbo... -
New players in the market have increased the traction in the BPO sector. There is more competition and the new movers have succeeded in fil... -
According to a study made by AT Kearney, Ghana tops in business processing outsourcing in Africa. After seven years of dealing with IT proje...
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For any business the main focus is to battle rising costs and provide quality services to their customers. Through business process outso...
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The US Direct Marketing Association (DMA) conducted a survey on the emerging call center trends. It was found that telemarketing still leads... -
If you are a team leader or a HR manager with a call center, you will be able to relate to this. If you are not working in the BPO sector in... -
The Filipino government is faced with a bill that ensures the protection of the labor rights of the call center employees. BPO is the prefer...
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