Call Center Careers

Call center is one of the hottest career options for youngsters today. With rising competition in various sectors call center industry is not lacking behind. A call center can be defined as place or an office where calls are received and made. It has adequate amount of telecom facilities, wide database and access to the Internet. The services provided in call centers can be voice based or non-voice based. Since it is multi-billion dollar industry there is lot of scope for growth.
Call centers exist in various areas of business like banking, insurance, manufacturing, collections and technical support. Call center is one of the recently introduced career option. Call centers provide wide variety of services like telemarketing, order taking, product inquiry, customer service and technical support. Basically the call centers are of two types these are international and domestic. There is much scope for call center business in India due to high number of English speaking professionals. The main attraction of this industry is that it comparatively pays good wages than any other job and the minimum college level graduates are hired for this. One only needs excellent communication skills and offers excellent facilities like subsidized meals, transport and medical facilities.