BPO giants Convergys Corp. is on a hiring spree again! It’s taking in some 3,600 call center agents for their call centers across Philippines. The current workforce for Convergys is already more than a whopping 20,000. However, the company is looking for telemarketing agents for some 12 call center services units across the country.
To be specific, they will be hiring 2,800 in Metro Manila, 2000 in Cebu City and some 600 in Bacolod City. The expansion plans are necessary for the conduction of their BPO services in the country. This is a time for these business outsourcing companies to stand up and expand their empire.
The BPO giant took this opportunity to thank their call center employees for providing them with the impetus for growth. That is something that is highly recommended for other call center providers as well. Call center services is the only way these companies can grow and expand their territories. Being cash-rich acts as a secondary factor in this expansion drive because no company, however high on money, will invest if they find that their BPO services are not earning them enough ROI.
Another fact that earned them these growth prospects is that they have clients in a variety of fields. So if one of these fields does badly, it doesn’t affect the income of the call answering services firm.
The BPO giant took this opportunity to thank their call center employees for providing them with the impetus for growth. That is something that is highly recommended for other call center providers as well. Call center services is the only way these companies can grow and expand their territories. Being cash-rich acts as a secondary factor in this expansion drive because no company, however high on money, will invest if they find that their BPO services are not earning them enough ROI.
Another fact that earned them these growth prospects is that they have clients in a variety of fields. So if one of these fields does badly, it doesn’t affect the income of the call answering services firm.
0 comments:
Post a Comment