Telemarketing Defines Life!

The working hours in the telemarketing sector have redefined the life led by the call center agents. The awkward shifts of work have put them in a situation where they have no choice but to adjust to the ways of the call centers. But they have not made a bad job of it. They have adapted to the BPO way of life in their own way. The body clock may have gone for a toss! The health hazards may have increased. But a good day at the telemarketing services desk is all it takes to put them firmly back in place. The call center services agents have decided to take the not-so-comfortable timings in their stride as some demand of their professional life.

















It’s not just at the individual level that the BPO firms have changed perceptions. In various developing countries, the concept of working nights was very foreign and alien. The coming of call centers has changed that. The people and the society at large are more comfortable with the graveyard shifts of the telemarketing services than they were a couple of years back. This means a lot to the telemarketing sector employees who had to face quite some resistance at home and in the social fabric. And it’s also changed the way you hang out with friends who are not part of the business process outsourcing industry. You cannot be with your friends during the day (sleeping) or night (working)!